Effective Date: 19 Jan 2024
Updated Date: 23 Sep 2024

1. Introduction

‘Biscuits Bundles’ is a Shopify app built and managed by Sundae Lane Pty Ltd. This Privacy Policy outlines how we collect, use, protect, and disclose information obtained through the use of our app by store owners and visitors ("Users").

2. Information We Collect

Currently, we collect the following information:

• Store information, including but not limited to, the store name, owner name, store address, and contact information.
• Product information
• Inventory information
• Order information
  • We do not access, collect, or store identifying customer data such as customer names, addresses, emails, or phone numbers
  • We store order information including but not limited to, the order name, number, timestamps, line items, and costs, fees, and prices associated with the order.

We also collect data related to your use of our app through various technologies, including but not limited to:

• Analytics tools like Google Analytics.
• Tools and services provided by Gadget.dev, Google Cloud, and similar providers.
• Help desk tools, monitoring, debugging, and logging tools.

In the future, we may collect:

• Protected customer data, such as customer names, addresses, and purchase histories. If such access becomes necessary for the functionality of our app, you will be prompted to accept the changes within the app in Shopify.

3. Use of Information

We use the information collected to:

• Provide, maintain, and improve our app and services.
• Communicate with Users regarding support, updates, and promotional offers.
• Analyze app usage and trends to enhance User experience.
• Analyze app performance and user interactions.
• Resolve technical issues and monitor for security breaches.

4. Sharing of Information

We do not sell or rent User information to third parties. We may share information with:

• Third-party service providers for the purpose of operating our app and conducting our business.
• Legal authorities, when required by law or to protect our rights and safety or the rights and safety of others.

5. Third-Party Service Providers

We engage with third-party service providers to facilitate various aspects of our app, including analytics, cloud storage, customer support, and monitoring services. These providers may access certain information to perform their services but are not permitted to use the information for other purposes.

6. Cookies and Similar Technologies

Our app may use cookies and similar technologies to enhance user experience, track usage patterns, and manage app features. Users can control the use of cookies at the individual browser level.

7. User Rights and Choices

Users have the right to access, correct, delete, or request the transfer of their personal information. To exercise these rights, please contact us at hello@sundaelane.com

8. International Data Transfers

As an Australian-based business with users worldwide, we comply with applicable laws regarding international data transfers. We take appropriate measures to ensure that user data is protected according to this Privacy Policy, regardless of where it is processed.

9. Data Retention

We retain user data only as long as necessary for the purposes outlined in this Privacy Policy, or as required by law.

10.. Links to Other Websites

Our app may contain links to other websites. We are not responsible for the privacy practices of these external sites. We encourage users to read the privacy policies of any website they visit.

11. Data Security

We take reasonable measures to protect the information we collect from unauthorized access, disclosure, alteration, and destruction.

12. Changes to Our Privacy Policy

We reserve the right to modify this policy at any time. Changes will be posted on our app with an updated effective date.

13. Contact Us

If you have questions or concerns about this Privacy Policy, or if you wish to exercise your rights regarding your personal information, please contact us at hello@sundaelane.com